Administration & Office Support

In the Knowledge Manager role, the position is responsible for designing, implementing, and overseeing knowledge management strategies that align with business objectives and regulatory requirements. The role supports business growth by ensuring consistent processes, improving access to critical information, and enabling informed decision-making across departments. The Knowledge Manager plays a key role in strengthening compliance, enhancing staff capability, and maintaining high standards in client service delivery.DUTIES &amp; RESPONSIBILITIES&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Develop and execute Growmore Immigration’s KM strategy aligned with business growth and service quality objectives.•&nbsp;&nbsp;&nbsp;&nbsp;Effectively communicate with Registered Migration Agents (RMAs) and lawyers while establishing and managing a knowledge base.•&nbsp;&nbsp;&nbsp;&nbsp;Establish and manage a comprehensive centralised knowledge base covering visa types, case processes, compliance protocols, policy interpretations, and internal guidance.•&nbsp;&nbsp;&nbsp;&nbsp;Update internal documents with government policy changes, procedural updates, and practice notes in collaboration with RMAs and company lawyers.•&nbsp;&nbsp;&nbsp;&nbsp;Establish and maintain standardised processes, internal templates, SOPs, checklists, and client engagement documents across all departments.•&nbsp;&nbsp;&nbsp;&nbsp;Ensure accuracy, consistency, and accessibility of knowledge resources to support consultants and operational staff.•&nbsp;&nbsp;&nbsp;&nbsp;Review and revise internal procedures to address gaps, improve efficiency, and align with regulatory changes.•&nbsp;&nbsp;&nbsp;&nbsp;Conduct regular workshops and briefings to keep staff updated on internal systems, processes, and knowledge tools.•&nbsp;&nbsp;&nbsp;&nbsp;Develop and deliver training modules on new processes, legal updates, and effective use of KM systems.•&nbsp;&nbsp;&nbsp;&nbsp;Monitor the usage, adoption, and effectiveness of KM tools (including CRM systems) and report insights to senior management.•&nbsp;&nbsp;&nbsp;&nbsp;Ensure KM activities comply with privacy laws, AI usage standards, confidentiality obligations, and immigration regulatory requirements, while supporting audit and accreditation processes.•&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with IT teams to maintain and enhance KM platforms, including system integration and search functionality improvements.•&nbsp;&nbsp;&nbsp;&nbsp;Track global immigration trends, policy updates, and industry benchmarks to support strategic planning.•&nbsp;&nbsp;&nbsp;&nbsp;Support onboarding of new staff through structured knowledge resources, role-specific guides, and onboarding materials.•&nbsp;&nbsp;&nbsp;&nbsp;Supervise and guide Business Development Managers (BDMs) in preparing client proposals and engagement materials using KM insights.•&nbsp;&nbsp;&nbsp;&nbsp;Comply with all Growmore Immigration policies, procedures, and codes of conduct.•&nbsp;&nbsp;&nbsp;&nbsp;Maintain confidentiality of client and company information and promptly report any breaches, risks, or unethical behaviour.QUALIFICATIONS &amp; REQUIREMENTS&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;A bachelor’s degree or higher qualification in Information Management, Business Administration, Law, or a related field, or equivalent industry experience.•&nbsp;&nbsp;&nbsp;&nbsp;Minimum of 2–3 years of relevant experience in knowledge management, compliance, legal support, or a similar role (preferably within migration or professional services).•&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of Australian immigration processes, compliance requirements, and regulatory frameworks (preferred).•&nbsp;&nbsp;&nbsp;&nbsp;Experience in developing SOPs, knowledge bases, and training materials.•&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with CRM systems and knowledge management tools.•&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication, organisational, and stakeholder management skills.•&nbsp;&nbsp;&nbsp;&nbsp;Ability to analyse information, identify gaps, and implement process improvements.•&nbsp;&nbsp;&nbsp;&nbsp;Strong attention to detail and ability to maintain accuracy in a fast-paced environment.&nbsp;WORKING HOURS&nbsp;Full-time position, 38 hours per week.&nbsp;Pay Rate: Pay rate will vary depending on experience.BENEFITS&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Positive work environment with strong team culture and social activities.•&nbsp;&nbsp;&nbsp;&nbsp;Diverse and engaging role with varied responsibilities.•&nbsp;&nbsp;&nbsp;&nbsp;Full training and support provided for professional growth.•&nbsp;&nbsp;&nbsp;&nbsp;Emphasis on work–life balance in a stable and professional workplace.&nbsp;

Annual

Drive organisational success by managing knowledge systems, improving information flow, and enabling smarter, faster business decisions.

Knowledge Manager

Full time

Westbury Corporation Pty Ltd T/A TBH Industrial is seeking an organised and proactive Office Manager to join our team in Western Australia. Reporting to senior management, you will be the "heartbeat" of our office, ensuring that our administrative systems, personnel coordination, and operational resources are managed to the highest standard. <h3>Benefits</h3><ul><li>A supportive and collaborative work environment</li><li>Opportunities for professional growth and development</li><li>Competitive salary and benefits package</li><li>Diverse and Inclusive work culture</li></ul> <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Organise and control office functions, including developing, reviewing and improving administrative systems, office procedures and service priorities.&nbsp;</li><li>Allocate and manage office resources, including office space, specialised equipment, supplies and inventory required to support business operations and field teams.&nbsp;</li><li>Supervise administrative staff by assigning duties, monitoring work performance, coordinating training and ensuring efficient workflow.&nbsp;</li><li>Coordinate personnel administration, including recruitment support, payroll processing, performance management records and staff supervision.&nbsp;</li><li>Ensure office facilities, equipment, administrative procedures and workflows comply with occupational health and safety requirements and relevant Western Australian legislation.&nbsp;</li><li>Liaise with management, professionals, suppliers and external service providers to coordinate office operations and resolve administrative or operational issues.&nbsp;</li><li>Maintain office records, accounts, reports and budgets to ensure accurate documentation, reporting and financial control.&nbsp;</li><li>Liaise with management, clients and field teams, including worksite visits where required, to ensure administrative support, operational alignment and service quality.</li></ul> <h3>Qualification & experience</h3><ul><li>Experience in a similar Office Manager or Senior Administration role, ideally within the construction or industrial services sector.</li><li>Exceptional communication, strong problem-solving abilities, and proficiency in office software (MS Office, Xero, or similar).</li><li>A self-motivated professional who values loyalty and consistency and thrives in a fast-paced environment.</li></ul>

Westbury Corporation Pty Ltd T/A TBH Industrial is seeking an organised and proactive Office Manager to join our team in Western Australia.

Office Manager

Joining GMP Mobile means you will be managing the day-to-day activities of a retail store. You would also be responsible for customer satisfaction, processing transactions, and managing store budgets.DUTIES &amp; RESPONSIBILITIES<ul><li>Respond promptly and professionally to any questions, complaints, or concerns to deliver outstanding customer service.&nbsp;</li><li>Taking inventory of goods for sale and ordering new stock&nbsp;</li><li>Interviewing, hiring, training, evaluating, dismissing, and promoting staff, and resolving staff complaints.&nbsp;</li><li>Examining returned goods and deciding on appropriate action.&nbsp;</li><li>Create and manage weekly work schedules to ensure adequate floor coverage during peak periods.&nbsp;</li><li>Manage stock levels to ensure that popular products are consistently available, while monitoring stock rotation to prevent wastage.&nbsp;</li><li>Assist the Owner in achieving monthly and quarterly sales targets.&nbsp;</li><li>Ensuring that goods and services are correctly priced and displayed.&nbsp;</li><li>Examining returned goods and deciding on appropriate action.&nbsp;</li><li>Planning and preparing work schedules and assigning staff to specific duties.&nbsp;</li><li>Assist the sales manager with opening and closing procedures as well as other retail activities.</li></ul>QUALIFICATIONS &amp; REQUIREMENTS<ul><li>Certificate II or III in Retail Management or related qualification is required. &nbsp;</li><li>Previous experience as a Retail Supervisor or Customer Service may be considered.</li><li>Strong leadership and team-management skills.</li><li>Manage multiple tasks simultaneously and able to work under pressure.</li><li>Problem-solving and decision-making skills to handle customer issues and operational challenges.&nbsp;</li><li>Familiarity with Point-of-sale (POS) systems, inventory management software, and other retail technologies.&nbsp;</li><li>Ability to provide customer satisfaction and exceptional service.</li><li>Passion for sales, meeting or exceeding store targets.&nbsp;</li></ul>WORKING HOURS<ul><li>Full-time position, 38 hours per week.</li></ul>BENEFITS<ul><li>Competitive Salary Plus 12 % Superannuation</li><li>Potential for Mobile plan allowances</li><li>Flexible Working hours</li><li>Opportunities for professional growth and career development</li><li>Discounts on products or services</li><li>Experience in team leadership, which can open doors to higher managerial positions</li></ul>&nbsp;

We're looking for a motivated, experienced Retail Supervisor to join us. Your contribution will drive store performance and boost business success.

Retail Supervisor

Locations: Yarrawonga 3730, Shepparton 3630, Wodonga 3690 &amp; Rutherglen 3685Position: Full-time&nbsp;Crystal Services VIC Pty Ltd is looking for a Contract Administrator to join our dynamic team. We are seeking an experienced Contract Administrator to manage service contracts, oversee variations, support operational teams, and ensure efficient, compliant delivery across our growing portfolio. <h3>Benefits</h3><ul><li>Competitive salary package.</li><li>Superannuation benefits.</li><li>Opportunity to grow within a leading company.</li></ul> <h3>Task & responsibilities</h3><ul><li>Manage contractual issues efficiently and issue formal contractual correspondence in a timely manner across multiple projects and service agreements.</li><li>Contribute to the planning and definition of scopes of work to minimise service gaps, ensure compliance, and maximise cost efficiencies across cleaning service contracts.</li><li>Negotiate, review, and develop variations to cleaning services contracts, programs, projects, and services in line with operational and client requirements.</li><li>Respond promptly to inquiries and resolve issues relating to contracts, services provided, and stakeholders affected, ensuring minimal disruption to service delivery.</li><li>Oversee and manage all documentation and paperwork associated with contracts, projects, programs, and services, ensuring accuracy, compliance, and audit readiness.</li><li>Collaborate closely with Project Managers, operations teams, contractors, and other relevant professionals to ensure contractual obligations and project goals are achieved.</li><li>Provide strategic advice to senior management on contract‑related matters, risks, and variations, and implement approved management decisions.</li><li>Monitor contractor performance and service delivery, reporting on variations to work orders and recommending corrective actions where required.</li><li>Prepare, draft, and evaluate reports, submissions, and proposals outlining organisational activities, contract performance, and operational initiatives.</li><li>Collect, analyse, and report on project and contract data, including service outcomes, costs, and performance indicators, to support informed decision‑making.</li><li>Assist with contract‑related dispute resolution processes, including investigation, documentation, and coordination with relevant stakeholders.</li><li>Travel as required to client sites and project locations, including long‑distance travel and overnight stays, to conduct site inspections, attend meetings, monitor contract performance, and support contractual and operational requirements.</li><li>Undertake additional contract administration and compliance‑related duties consistent with the responsibilities of a Contract Administrator.</li></ul> <h3>Qualification & experience</h3>&nbsp;<ul><li>Diploma or higher qualification in a relevant field, or a minimum of three (3) years’ relevant industry experience.</li><li>A minimum 1 year of proven experience as a Contract Administrator.</li><li>Strong understanding of commercial service contracts, service agreements, and contract variations.</li><li>Strong problem-solving skills and have the ability to drive successful commercial outcomes for the company</li><li>Ability to coordinate contracts across multiple client sites and locations</li><li>Excellent organizational and time management skills.</li><li>Effective communication and collaboration with various stakeholders.</li><li>High attention to detail and the ability to oversee contractor compliance and performance.</li></ul>&nbsp;

Job Opportunity: Contract Administrator at Crystal Services VIC Pty Ltd

Contract Administrator

We are looking for a well-organised and dependable Office Manager to oversee the day-to-day administrative activities of our business. This is a full-time role ideal for a motivated professional with excellent organisational and leadership abilities.The successful candidate will manage office procedures, supervise administrative staff, maintain company records, oversee office resources, and ensure that business operations run smoothly and efficiently. Strong communication and time-management skills are important for success in this position. <h3>Benefits</h3><ul><li>Attractive salary package with incentives based on performance</li><li>Opportunities to grow in your career and develop leadership skills</li><li>Site-based allowances provided where applicable</li><li>Flexible shift schedules along with paid leave benefits</li><li>Continuous training programs and opportunities for professional development</li><li>A supportive and inclusive workplace that encourages teamwork and collaboration</li></ul> <h3>Task & responsibilities</h3><ul><li>Assist in planning, evaluating, and improving office services while establishing priorities and service standards.</li><li>Organize and oversee staff, office space, and equipment to ensure smooth and efficient operations.</li><li>Delegate duties to team members and track their performance to help achieve organizational goals.</li><li>Maintain and manage accurate office documentation, records, files, and financial accounts.</li><li>Communicate with professionals and external stakeholders to coordinate office functions and address operational matters.</li><li>Ensure office equipment, systems, and supplies are well maintained and easily accessible.</li><li>Monitor and ensure adherence to occupational health and safety (OHS) standards.</li><li>Ensure office activities comply with applicable government laws, policies, and procedures.</li><li>Oversee personnel-related processes such as recruitment, onboarding, promotions, performance evaluation, payroll, staff training, and supervision.</li></ul> <h3>Qualification & experience</h3><ul><li>A relevant qualification in Business Administration, Management, Human Resources, or a related discipline.</li><li>Demonstrated experience working as an Office Manager or in a senior administrative position.</li><li>Proven ability to plan, evaluate, and enhance office services and operational procedures.</li><li>Strong experience in managing people, including supervising staff, conducting performance reviews, and providing training.</li><li>Experience handling HR-related functions such as recruitment, payroll processing, and employee administration.</li><li>Solid knowledge of occupational health and safety (OHS) regulations and requirements.</li><li>Good understanding of applicable government legislation, policies, and compliance standards.</li><li>Ability to effectively manage office records, financial accounts, and administrative systems.</li><li>Excellent organisational, communication, and problem-solving abilities.</li></ul>

We are looking for a well-organized and dependable Office Manager to oversee the day-to-day administrative activities of our business.

Oversee office operations, develop procedures, and ensure service standards are met.Manage allocation of staff, office space, and resources to support smooth workflows.Lead HR activities such as recruitment, training, staff reviews, payroll administration, and performance managementAssign work, monitor performance, and provide support to staff.Maintain and monitor financial records, contracts, and office documentation.Act as the main point of contact for external professionals to coordinate business needs and resolve operational issues.Ensure office practices follow relevant legal, policy, and regulatory obligations.Ensure all equipment, technology, and office supplies are in proper working order.Uphold workplace safety standards and compliance with WHS requirements.Qualifications &amp; ExperienceAQF Associate Degree, Advanced Diploma, or Diploma in Business/Management (orequivalent).At least 1-3 years of relevant experience in an office management role may substitute forformal qualifications.Proven experience in managing office operations, administration, and staff supervision.Strong communication, leadership, and organisational skills.Knowledge of compliance, workplace health and safety, and HR practices.

We are seeking a motivated and experienced Office Manager to oversee and coordinate our administrative operations and support the growth of business.

We are seeking an experienced and motivated Retail Manager to oversee the daily operations of our store. The successful candidate will be responsible for driving sales, managing staff, and ensuring high levels of customer satisfaction. <h3>Benefits</h3>Extra shifts available <h3>Task & responsibilities</h3><ul><li>Managing and coordinating day-to-day retail operations</li><li>Supervising, training, and rostering staff</li><li>Monitoring inventory levels and ordering stock as required</li><li>Ensuring compliance with workplace health and safety regulations</li><li>Developing and implementing sales and marketing strategies</li><li>Maintaining financial records, budgets, and achieving sales targets</li><li>Handling customer inquiries, complaints, and service standards</li><li>Overseeing store presentation, merchandising, and promotional displays</li><li>Liaising with suppliers and senior management</li></ul> <h3>Qualification & experience</h3>Relavant minimum diploma&nbsp;1 to 5 years experience requiredGreat communication skills

We are seeking an experienced and motivated Retail Manager to oversee the daily operations of our store.

RETAIL MANAGER

Office Operations &amp; Administration<ul><li>Manage and oversee daily office operations and administrative processes to ensure efficient and effective functioning</li><li>Review and improve administrative systems, office procedures and workflows</li><li>Monitor administrative processes to ensure efficiency, consistency and compliance</li><li>Coordinate allocation of office resources, including equipment, supplies and administrative support</li><li>Monitor the work of administrative support staff, provide guidance and mentoring, and identify opportunities for improvement</li></ul>Accounts &amp; Finance Support<ul><li>Liaise with the Company Accountant and suppliers regarding financial documentation</li><li>Coordinate the preparation and collation of financial records and documentation for reporting and compliance purposes</li><li>Maintain and track project-related financial and administrative documentation&nbsp;</li></ul>Project &amp; Operations Support<ul><li>Coordinate project documentation, reporting and scheduling</li><li>Coordinate permits, compliance documents and subcontractor paperwork</li><li>Support procurement and supplier communications&nbsp;</li></ul>HR &amp; Staff Coordination<ul><li>Support the HR Manager in coordinating onboarding processes and maintaining personnel records</li><li>Coordinate timesheets and provide administrative support for payroll processes</li><li>Assist in coordinating staff training, inductions and compliance requirement</li></ul>About YouWe are looking for a highly organised and proactive professional&nbsp;with the ability to manage multiple priorities in a fast-paced, project-based environment.&nbsp;Essential:<ul><li>Previous experience in an Office Manager role&nbsp;(referees will be contacted)</li><li>Strong organisational and coordination skills</li><li>Ability to manage multiple administrative processes simultaneously</li><li>Excellent communication and interpersonal skills</li><li>Proficiency with Microsoft Office systems</li><li>Formal qualification (diploma or above) would be highly regarded</li></ul>&nbsp;Highly desirable:<ul><li>Experience in the construction, electrical or engineering sector</li><li>Experience supporting operational or project-based businesses</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Stable, long-term position with a growing WA company</li><li>Supportive team environment</li><li>Opportunity to work across diverse infrastructure and electrical projects</li></ul>

This is a key Admin role responsible for ensuring the smooth day-to-day running of the office and supporting project teams, management & field staff.

We are looking for a Program or Project Administrator to support the delivery of electrical, security, and infrastructure projects. This role focuses on contract administration, cost control, procurement, and project reporting.You will work closely with internal teams and external stakeholders to ensure commercial accuracy, manage risks, and support efficient project delivery, while contributing to process and system improvements across the business. <h3>Benefits</h3><ul style="list-style-type:disc;"><li>Strengthens workplace and client site safety by ensuring security systems are effectively implemented and maintained.&nbsp;</li><li>Improves project efficiency and reliability through close monitoring of contractors, timelines, and system performance.&nbsp;</li><li>Supports informed decision-making with accurate reporting and data analysis on security operations and outcomes.</li></ul> <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Advise senior management on security operations and carry out their decisions.&nbsp;</li><li>Oversee security contractors and report any changes to agreed work.&nbsp;</li><li>Prepare and review reports on security systems and service performance.&nbsp;</li><li>Collect and analyse data from security projects and report outcomes.&nbsp;</li><li>Coordinate the setup of new office or client security installations.&nbsp;</li><li>Support implementation of security strategies across client sites.&nbsp;</li><li>Monitor project progress and escalate risks or issues promptly.&nbsp;</li><li>Maintain clear documentation for security projects and system upgrades.&nbsp;</li><li>Ensure all work meets safety standards and contractual requirements.&nbsp;</li><li>Liaise with clients, technicians, and vendors to ensure smooth delivery of security solutions.</li></ul> <h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li>Relevant qualification in Contract Administration, Construction Management, Business, Commerce or related discipline (preferred).</li><li>1+ years’ experience in a similar role.</li><li>Demonstrated experience in contract administration within construction, electrical, electronic security, or infrastructure sectors.</li><li>Experience managing variations, extensions of time (EOTs), and progress claims.</li><li>Experience administering subcontract agreements and supplier contracts.</li><li>Experience monitoring project budgets and cost control measures.</li><li>Good communication, punctuality, and attention to detail.</li></ul>

You will work closely with internal teams and external stakeholders to ensure commercial accuracy, manage risks.

Program or Project Administrator

This excellent opportunity will be offered on a Permanent Full-Time basis at 38 hours a week. <h3>Benefits</h3><ul><li>Opportunities for professional growth&nbsp;</li><li>Friendly and supportive team environment&nbsp;</li><li>Ability to make a visible impact on business operations and performance&nbsp;</li></ul> <h3>Task & responsibilities</h3><ul><li>Ensuring subcontractor claims are processed in accordance with company policy and regulatory requirements.</li><li>Supporting and coordinating the review and negotiation of contracts with clients, including developing, reviewing, and negotiating contract variations.</li><li>Managing communications and resolving inquiries related to contract provisions.</li><li>Preparing, analysing, and reporting on key commercial metrics to ensure contract compliance, productivity, and service-delivery outcomes.</li><li>Overseeing head contract reporting and managing critical productivity data analytics for service delivery.</li><li>Ensuring accurate document control of correspondence, registers, and commercial records.</li><li>Establishing, maintaining, and improving commercial processes and systems for each site and all new projects.</li><li>Assisting team members with month-end reporting requirements.</li><li>Developing and maintaining professional relationships with contracted service providers to support performance monitoring and outcome reporting.</li><li>Liaising with stakeholders to ensure alignment with organisational goals and contractual commitments.</li></ul> <h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li>Excellent English skills</li><li>The right to work in Australia&nbsp;</li><li>Diploma in relevant field</li><li>Minimum of 1 year of work experience</li><li>Team management skills</li><li>Proven experience in contract administration or a similar role</li><li>Effective prioritisation, organisation and multi-tasking.</li><li>&nbsp;Excellent communication and problem-solving skills</li><li>Understanding of compliance requirements and service delivery standards</li></ul>Good understanding of the Cleaning Facilities Industry

Other

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office support

22 available jobs

Knowledge Manager

Office Manager

Retail Supervisor

Contract Administrator

Office Manager

Office Manager

RETAIL MANAGER

Office Manager

Program or Project Administrator

Contract Administrator